by Chandler Harvey | Nov 1, 2023 | Featured News, Retail Articles
JCPenney is putting $1 billion back into the business in an effort to boost the omnichannel customer experience — including technology and physical store upgrades— elevate merchandising and advance supply chain operations. Katie Mullen, JCPenney chief customer...
by Mike Duff | Oct 25, 2023 | Retail Articles
JCPenney reported it has been doing research ahead of the holidays and plans to provide an abundance of products with a focus on value in gift-giving and hosting. The company surveyed U.S. shoppers for its inaugural Make it Count Holiday Report, which indicated that...
by Mike Duff | Apr 21, 2023 | Retail Articles
JCPenney has appointed Katie Mullen chief customer officer as the company seeks to integrate in-store and online operations more thoroughly. Mullen was the company’s chief digital officer and will continue to oversee e-commerce strategy and omnichannel development,...
by Mike Duff | Feb 9, 2023 | Retail Articles
Two mid-tier department stores have made major executive appointments as Kohl’s named Nick Jones (pictured above, right) chief merchandising and digital officer, and JCPenney appointed Keith Melker (pictured above, left) chief transformation and strategy...
